Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, or related qualifications.
• At least 2 years of experience as a Data Center or Server Room Technician, or similar.

Duties and Responsibilities

• Monitoring and performing on-going maintenance on servers and network equipment.
• Providing IT support to staff and customers, as well as responding to the server and network issues.
• Protecting University data by preventing the overheating of server room or data center components.
• Running hardware diagnostics and replacing failing parts in a timely manner.
• Monitoring all network processes to ensure the smooth flow of data across the network.
• Collaborating with software and network engineering teams on cybersecurity and network efficiency.
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Documenting processes and keeping event logs.
• Advising on the procurement of new server room or data center equipment.
• Keeping track of developing trends in data center technologies.
• Must have knowledge of Linux and VMWARE.