1. Inventory management
- Receive stock and keep track of inventory from the warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and provide off-the-shelf sales details when needed
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate it for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders
2. Reports
- Prepare daily on-hand stock reports for stakeholders’ use
- Report on daily issued out stock for replacement and or replenishment
3. Repairs
- Repairs and Spare Parts management
- Take custody of the repair tools and tool kits
- Perform basic checks on the faulty units before replacement
- Conduct basic repair on the in-warranty returns
4. Store management
- Ensure the center is well maintained and tidy and that the shop floor arrangement is per SKU
- Ensure neatness on the repair workbench in line
- Observation of safety procedures to avert hazards at the workbench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue, and verify warranty eligibility through several technical checks
- Assist Energy Officers and coordinate with the Call Center in resolving customer queries
You might be a strong candidate if you
- Have a Bachelors’ Degree or its equivalent from a recognized. institution in any related field.
- Have 2 years’ hands-on experience in a related role.
- Have effective communication and people skills.
- Have knowledge of Sun King products (an added advantage).
- Are able to demonstrate high levels of integrity with a proactive and positive attitude.
- Have good customer focus.
- Are a team player with high levels of flexibility.
- Have proven report-writing experience.
- Possess good problem-solving skills.
- Are a computer literate with working proficiency in MS Excel and MS Word.
- Territory knowledge is an added advantage.
