The Staff Care Senior Specialist / Associate oversees the management and administration of staff benefits, ensuring compliance with policies and promoting employee welfare. You will provide support with inquiries, contracts, and offboarding while safeguarding confidentiality and maintaining operational efficiency. Additionally, you will contribute to process improvements and strategic HR initiatives to enhance systems and services.  You will be a part of global HR staff care team and will report directly to the Staff Care Manager. This role is a hybrid role based in one of our program countries HQ.

Responsibilities

Manage health insurance plans including enrollment, renewals, and sourcing new vendors when needed.

Administer other staff benefits, ensuring compliance with policies.

Respond to staff queries by interpreting policies and labor laws for applicable circumstances and staff welfare.

Ensure HR Data accuracy through timely onboarding and offboarding of employees

Maintain google sheets tools through regular tool health checks

Support strategic initiatives by leading special projects to advance global HR process, systems, and service offerings

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

5 years of experience in HR, Project Management, or other relevant fields.

Project management and execution skills

The ability to interpret policy and balance organizational and staff interests

Google sheets expertise (Google AppScript a plus)The ability to work across diverse stakeholders to deliver results

English required in all locations.