Essential Responsibilities

●Provide leadership in the development of a communications and knowledge management strategy and operational plan, and oversee the implementation of the communications and knowledge management plan.

●Establish and strengthen program systems and team and partner capacity to achieve knowledge management and communication objectives

●Effectively identify and use program evidence to represent program learning in strategic communications, and collaborate with MEL staff to identify and address evidence needs

●Strengthen collaboration and cross-learning within the Activity team, local partners, private sector, government counterparts, and other programs/organizations to contribute to the knowledge sharing and community of practice.

●Lead the development of and author program reports and updates including overseeing quarterly donor reports.

●Proactively identify stories and communications to share Activity results with various audiences,

●Manage, and share relevant Activity reports and publications

●Lead or actively contribute to the organization of external events and fora focused on enhancing program visibility, cross-partner collaboration, and peer learning

●Play a central role in program learning and facilitating a culture of collaboration, learning, and adaptation through documenting and sharing activity learning

●Manage internal document storage, adhering to Mercy Corps’ policies and data security standards

● Collect and disseminate learnings from the Resilience Activity internally and externally.

●Represent the Activity in internal and external fora, and identify events and platforms for sharing Activity communications.

●Train, mentor, and build the capacity of others on the Activity team in communications and knowledge management practices

Supervisory Responsibility

TBD

Accountability

Reports Directly To: COP

Works Directly With The Activity Team

Minimum Qualification & Transferable Skills

●BA/S degree in in communication, public relations, development studies, or relevant field, master’s degree preferred.

●5+ years of progressive work experience in communications and knowledge management for donor-funded development programs.

●Exceptional writing, editing, and public speaking skills in English are required.

●Ability to summarize and simplify complex information and communicate it to targeted groups.

●Familiarity with graphic design, photo editing, and video editing.

●Experience in agriculture or economic development donor-funded programming preferred.

●Demonstrated experience in training and capacity building across diverse teams and partners.

●Excellent stakeholder and relationship management skills.

●Previous experience in Nigeria or similar contexts is essential.

●Familiarity with USAID is required