Strategy & Result Manager at Kacha Digital Financial Service, Addis Ababa, Ethiopia

The Digital Financial Services Strategy and Result Manager plays a pivotal role in driving the strategic direction and long-term plans of a dynamic digital financial services company. This position is responsible for developing and overseeing corporate strategies to support growth objectives and maintain a competitive advantage. The Strategy and Result Manager collaborates with internal and external stakeholders, leads cross-functional teams, and ensures efficient operational strategies are implemented.

Purpose of the job:

The purpose of the Strategy and Result Manager role is to contribute to the overall success of the organization by driving strategic initiatives, ensuring effective planning processes, and promoting a culture of innovation and continuous improvement. The role plays a critical part in shaping the company’s long-term direction, optimizing operational performance, and identifying growth opportunities.

Roles and Responsibilities:

1. Strategy Development:

Gather and analyze information from various internal and external sources to develop strategic options.
Lead the formulation of the company’s strategic vision and ensure alignment across all business functions.
Collaborate with internal and external stakeholders to identify opportunities and challenges.
Conduct market research and competitive analysis to inform strategic decision-making.
Identify emerging industry trends and technologies to drive innovation and maintain a competitive edge.
Develop and communicate the strategic plan to key stakeholders, ensuring clarity and buy-in.
Monitor the implementation and progress of strategic initiatives, making adjustments as necessary.

2. Strategic Planning:

Develop and implement a decentralized activity planning process across the organization.
Lead the development of corporate plans and budgets, translating strategic priorities into actionable plans.
Support the strategic planning process, ensuring it is timely, focused, and adds value.
Facilitate strategic planning sessions with cross-functional teams to align goals and objectives.
Monitor and report on the progress of strategic initiatives, identifying areas of improvement or risk.
Develop and maintain strategic planning frameworks and methodologies.
Collaborate with department heads to integrate departmental plans into the overall strategic framework.
Conduct regular strategic plan reviews to ensure its relevance and effectiveness.

3. Performance Management:

Establish and manage the KPI infrastructure to analyze performance against plans and objectives.
Prepare performance reports for leadership and facilitate cross-functional performance reviews.
Coach and develop strategy management personnel, identifying areas for improvement.
Conduct regular performance assessments to evaluate the effectiveness of strategic initiatives.
Implement performance-tracking systems to monitor and measure progress.
Identify performance gaps and develop action plans to address them.
Collaborate with HR to align performance management processes with organizational goals.
Foster a performance-driven culture by recognizing and rewarding high achievers.

4. Risk Management:

Develop and oversee strategic threat identification and evaluation processes.
Create scenarios to mitigate potential risks and provide recommendations for risk management.
Prepare strategic risk reports for senior management and leadership.
Collaborate with relevant stakeholders to implement risk mitigation strategies.
Monitor and assess internal and external risks that may impact the strategic objectives.
Develop contingency plans to address potential disruptions or crises.
Conduct regular risk assessments and update risk profiles as needed.
Provide guidance and support to business units in implementing risk management practices.

5. Strategy Coaching:

Support departmental leadership in formulating individual department strategies.
Review, analyze, and advise on existing business strategies to ensure alignment with overall objectives.
Assist in optimizing key value levers for a sustainable competitive advantage.
Provide guidance and feedback to departmental managers on strategy execution.
Conduct training sessions and workshops on strategic thinking and planning.
Foster a collaborative environment to encourage idea-sharing and cross-functional collaboration.
Monitor and evaluate the effectiveness of departmental strategies and provide recommendations for improvement.
Stay updated on industry trends and best practices to enhance strategy coaching capabilities.

6 Analytics:

Analyze to provide benchmarking and insights for management decision-making.
Analyze long-term market trends and recommend business development opportunities.
Develop acquisition and disposal strategies based on market insights.
Utilize data visualization tools to present complex information clearly and concisely.
Collaborate with data analysts and business intelligence teams to gather and analyze relevant data.
Develop forecasting models to support strategic planning and decision-making.
Monitor key performance indicators and provide actionable insights to improve performance.
Continuously evaluate and enhance analytical methodologies and tools.

7. Collaboration:

Collaborate with senior executives to define the company’s vision and agenda.
Work with planning teams to develop a roadmap for realizing the company’s vision.
Engage with clients to understand business issues and develop strategies based on insights.
Foster strong relationships with internal stakeholders across departments and business units.
Facilitate cross-functional collaboration to drive alignment and achieve strategic objectives.
Partner with external organizations, industry associations, and thought leaders to stay informed and identify partnership opportunities.
Lead collaborative projects and initiatives that involve multiple stakeholders.
Act as a liaison between different functions to ensure effective communication and coordination.

8. Leadership:

Provide strong leadership to inspire and motivate the team.
Foster a positive and collaborative work environment.
Build and maintain relationships with internal and external stakeholders.
Set clear expectations and goals for team members.
Delegate tasks and responsibilities effectively, considering individual strengths and development needs.
Provide coaching and mentorship to develop the skills and capabilities of team members.
Lead by example, demonstrating integrity, professionalism, and ethical behavior.
Promote a culture of continuous learning and professional growth within the team.

Job Requirements

Bachelor’s degree in Management, Accounting and Finance, Economics, Business Administration, or a related field or A master’s degree in related fields.
A minimum of 9 years of expereince in Strategic planning, Result Management, Strategy or Research, and the Digital Financial industry or mobile money services exposure is preferable.
Excellent analytical and problem-solving skills, with the ability to interpret market data, financial metrics, and customer insights to drive strategic decision-making.
Demonstrated experience in developing and executing strategic plans for digital financial services.
Strong project management skills, with the ability to lead cross-functional teams, manage timelines, and deliver results within defined deadlines.
Exceptional communication and presentation skills, with the ability to convey complex ideas, influence stakeholders, and build strong relationships.
Strong business acumen and commercial awareness in the digital finance industry, with a focus on mobile money services and digital payment solutions.
Ability to thrive in a fast-paced, dynamic environment, adapt to changing market conditions, and proactively seek innovative solutions.
Strong leadership capabilities, with the ability to inspire teams, drive collaboration, and foster a culture of innovation and continuous improvement.