Qualifications and Experience

• Diploma in Tourism and Hospitality
• 5 Ordinary level passes including English Language
• At least 2 years’ experience supervising cleaning.

Skills and competences

• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective verbal and written communication skills.

Duties and Responsibilities

• Overseeing staff performance on a daily basis.
• Spearheading the mechanisation drive for the cleaning section.
• Ensuring that the University venues meet the prescribed standards of cleanliness, fumigation, and sanitization protocols at all times.
• Training and motivating staff on customer interface, cleaning and maintenance duties, and safe and proper use of PPE; tools, equipment, and chemicals.
• Supervising deep cleaning of venues during vacation.
• Planning employee work schedules, ensuring the most effective utilization of personnel, materials, and equipment, and monitoring and recording the use of labour and supplies.
• Planning leave roaster, managing staff absenteeism, and inculcating discipline and correct work ethics.
• Budgeting estimates of the types and amounts of materials and equipment needed, requesting for their purchase, and issuing the material and equipment as needed.
• Supervising the preparation of venues for routine seasonal/special events, and ensuring that the venues are ready on time and meet the function requirements.
• Inspecting campus indoor sports facilities and reporting needed repairs and maintenance.
• Contributing to the success of the Central Services and Amenities Department by performing all other essential duties as assigned.
• Supervising the consistent replenishment of reservoir water supplies.
• Submission of weekly and monthly performance review reports.
• Contributing to the success of the Central Services and Amenities Department by performing all other essential duties as assigned.