KEY RESPONSIBILITIES /KEY DELIVERABLES
Manages the day-to-day operations of the PBU host computers by monitoring system performance, configuration, maintenance and repair.
Ensure high availability and performance of mission-critical systems through proactive monitoring and intervention.
Ensure that records of system downtime and equipment inventory are properly
maintained. Works with vendors to assist support activities.
Establishes, maintains and manages user accounts for all IT services on a daily
basis. Installs, modifies and maintains systems and utility sofware on server
computer systems and provides server support related to other sofware.
Design and implement automated network and system monitoring platforms
enhanced with SMS and E-mail event notifications.
Implement cost effective enterprise system visualization platform.
Establish guidelines/methods and hence document procedures for the
installation and management of the host computer operating systems,
network operating systems, fiber channel switches, remote deployment of
applications and other components.
Develop and enforce procedures to secure systems against unauthorized
access, user misuse, and environmental risks.
Develop procedures, programs and documentation of backup and restoration
of host operating systems and host-based applications (email system,
Domain).
Design and implement a host-based intrusion detection system to enhance the
security of all servers running.
Design and implement enhanced logging platforms complete with graphing
and trend analysis.
Design and implement host-based firewall platforms especially for UNIX and
Linux Servers.
Develop and coordinate project directions and schedules to maximize benefits
and minimize impacts on service availability. Provides leadership in planning
and implementation of projects for computer operations and enterprise
systems administration.
Oversee data centre operations including server hardware, cooling systems,
UPS (uninterrupted power system), and fire protection systems to ensure
optimal IT environment.
On a daily basis, monitor new patch releases, perform tests on test
environment and ensure timely patch updates of the critical resources
Participate in the training of the section staff in advanced system
administration skills and on a regular basis develop tools, procedures, and
training sessions for Operations staff, EBOs and the rest of staff to ease their
work.
Design and implement effective asset management for tracking the bank’s ICT
assets as well as ensuring that for all IT Asset procurement, there is value for
money and optimal utilization of these assets
Coordinate with external vendors, technical support teams, and partner
organisations to ensure timely resolution of system-related issues.
Manage the Help Desk function on a daily basis, ensuring all support tickets are
resolved promptly and effectively.
Stay current with advancements in systems administration technologies and
recommend innovations that enhance the Bank’s IT infrastructure and
performance.
Update system documentation weekly to accurately reflect recent changes,
activities, and incidents.
BUSINESS BEHAVIOURS
Passion: Committed to excellence, deliver outstanding results and make a
positive impact for our customers and stakeholders.
Teamwork: Collaborates effectively, values mutual respect and diverse
perspectives to achieve shared success and deliver greater value to the Bank.
Integrity: Uphold honesty, transparency, and accountability, ensuring ethical
practices in every action.
Innovation: Embraces creativity and forward-thinking, continually seeking
new solutions to enhance customer experience and drive business growth.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
A Bachelor’s degree in Computer Science, Information Systems and
Technology, Sofware Engineering and any other related course
Deep understanding of operating systems both windows and Linux
Networking
Understanding basic networking principles like TCP/IP, DNS, DHCP
Scripting and automation
Knowledge of scripting languages like PowerShell
Clound computing
Virtualization and containerization
THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE APPLICATION
Cover letter, Detailed CV, and Copies of academic documents all as one file.
MODE OF APPLICATION
Online applications addressed to Chief People & Strategy Officer, PostBank
Uganda.
Send application to hr@postbank.co.ug with job title as subject.
Closing Date: Friday 04th July 2025 at 5:00pm.
Only shortlisted candidates will be contacted.i