POSITION DESCRIPTION
JOB TITLE: SYSTEMS ADMINISTRATOR (02)
REPORTS TO: MANAGER BUSINESS TECHNOLOGY INFRASTRUCTURE
JOB PURPOSE
§ The role holder serves as a technical expert in administration of all the
Bank’s systems.

KEY RESPONSIBILITIES /KEY DELIVERABLES
§ Manages the day-to-day operations of the PBU host computers by
monitoring system performance, configuration, maintenance and
repair.
§ Ensure high availability and performance of mission-critical systems
through proactive monitoring and intervention.
§ Ensure that records of system downtime and equipment inventory are
properly maintained. Works with vendors to assist support activities.
§ Establish, maintain and manage user accounts for all IT services on a
daily basis. Install, modify and maintain systems and utility software on
server computer systems and provide server support related to other
software.
§ Design and implement automated network and system monitoring
platforms enhanced with SMS and E-mail event notifications.
§ Implement cost effective enterprise system visualization platform.
§ Establish and document guidelines/methods/procedures for the
installation and management of the host computer operating systems,
network operating systems, fiber channel switches, remote
deployment of applications and other components.
§ Develop and enforce procedures to secure systems against
unauthorized access, user misuse, and environmental risks.
§ Develop procedures, programs and documentation of backup and
restoration of host operating systems and host-based applications
(email system, Domain).
§ Design and implement a host-based intrusion detection system to
enhance the security of all servers running.
§ Design and implement enhanced logging platforms complete with
graphing and trend analysis.
§ Design and implement host-based firewall platforms especially for
UNIX and Linux Servers.
§ Develop and coordinate project directions and schedules to maximize
benefits and minimize impacts on service availability. Provides
leadership in planning and implementation of projects for computer
operations and enterprise systems administration.
§ Oversee data centre operations including server hardware, cooling
systems, UPS (uninterrupted power system), and fire protection
systems to ensure optimal IT environment.
§ On a daily basis, monitor new patch releases, perform tests on test
environment and ensure timely patch updates of the critical resources
§ Participate in the training of the section staff in advanced system
administration skills and on a regular basis develop tools, procedures,
and training sessions for Operations staff, EBOs and the rest of staff to
ease their work.
§ Design and implement effective asset management for tracking the
bank’s ICT assets as well as ensuring that for all IT Asset procurement,
there is value for money and optimal utilization of these assets.
§ Coordinate with external vendors, technical support teams, and partner
organizations to ensure timely resolution of system-related issues.
§ Manage the Help Desk function on a daily basis, ensuring all support
tickets are resolved promptly and effectively.
§ Stay current with advancements in systems administration
technologies and recommend innovations that enhance the Bank’s IT
infrastructure and performance.
§ Update system documentation weekly to accurately reflect recent
changes, activities, and incidents.

BUSINESS BEHAVIOURS
§ Passion: Committed to excellence, delivering outstanding results and
making a positive impact on our customers and stakeholders.
§ Teamwork: Collaborates, mutual respect, and diverse perspectives, to
achieve shared success and deliver greater value to the Bank.
§ Integrity: Uphold honesty, transparency, and accountability, ensuring
ethical practices in every action.
§ Innovation: Embrace creativity and forward-thinking, continually seek
new solutions to enhance customer experience and drive business
growth.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
§ Bachelor’s degree in computer science, Information Systems and
Technology, Software Engineering and any other related course
§ A minimum of two years’ experience in system support or IT
operations in a reputable organization.
§ Deep understanding of operating systems both windows and Linux
Networking.
§ Understanding basic networking principles like TCP/IP, DNS, DHCP
Scripting and automation.
§ Knowledge of scripting languages like PowerShell Cloud computing
§ Virtualization and containerization.

THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE
APPLICATION
§ Cover letter, Detailed CV, and Copies of academic documents all as
one file.
MODE OF APPLICATION
§ Online applications addressed to Chief People & Strategy
Officer, Pearl Bank Uganda.
§ Send application to hr@pearlbank.com with job title as
subject.
§ Closing Date: Friday 9th January 2026 at 5:00pm.
§ Only shortlisted candidates will be contacted.
Pearl Bank Uganda Ltd is an equal opportunity employer