You will join the  Pumps Sales Team and work closely with internal // external stakeholders, such as Mining Customers, Engineering & Drawing Offices, Complex Proposals Commercial Team, Project Execution Team, Key Account Managers, Business Development Managers, Product Lines, Quote and Order Management Teams and Product Support Teams.

WHAT YOU WILL DO

• Direct sales and marketing of the products according to agreed sales and marketing plans
• Provide technical support and service internally and externally on pump applications to the satisfaction of the customer
• Preparation of Tenders and enquiries
• Order processing and expediting
• Project liaison with clients
• Travel periodically when the need arises
• Liaise with Logistics and the pump factory to ensure customer satisfaction
• Promote service and LCS, in the allocated areas of responsibility to various clients.
• Provide advice to customers relative to an optimal pump selection / solution.
• Serve as a technical resource for sales support, marketing and design engineering teams.
• Build relationships with our regional account managers and cluster managers in Africa.
• Consistently check and make sure that Sales Force is up to date and accurate in line with the available opportunities.
• Perform technical reviews with the customers which will mean travelling to the various EPCM’s and customer mine sites to provide this technical support.
• Working closely with the commercial managers to ensure the Metso Musts are adhered to.
• Support the project managers and production to ensure projects are delivered on time and within budget.
• Assist the Logistics (Customer Care – CC), Customer Service Representative (CSR), including customers in resolving part coding numbers and descriptions.

WHO YOU ARE

• 1st Degree in Engineering (Processing, Mechanical or Mining)
• Minimum 5 years’ experience in related Mining or Engineering Field
• Experience with Pumps, Hydrocyclones and Slurry hoses would be an added advantage
• Hydrocyclones and Slurry hoses applications experience advantageous
• Work experience in a pump equipment, hydrocyclones and slurry hoses sales and marketing environment  would be beneficial
• Good interpersonal and negotiation skills with the ability to present to large audiences are also required.
• Good market knowledge
• Good technical and sales background of Slurry Pumps, Hydrocyclones and Slurry hoses
• An existing customer network would be beneficial
• Computer literacy is essential

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

• Technical Background (Understand & read technical Drawings)
• Mining sales background with customer relations
• Admin. – quote registers; sales forecasting; sales budgets etc.,
• Communicator – Handle customer needs & customer complaints
• Handle stress in breakdown situations
• Plan & use own initiative
• Follow – up on quotes, as well as pursue back orders & lead times
• Diplomatic in negotiation skills
• Willingness / Ability to travel