Workatele

Telesales Representative at Zambian Breweries, Lusaka, Zambia

Zambian Breweries

Telesales Representative at Zambian Breweries, Lusaka, Zambia

Zambian Breweries

Full time Job

Date Posted: January 27, 2025

Application deadline:

February 1, 2025 5:00pm

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Job description

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The key purpose of this role is to coordinate and implement sales execution and trade marketing activities in outlets offering beer and soft drinks in urban areas. This is aimed at driving sales, as well as maintaining and developing relationships with clients.

Key Roles and Responsibilities:

  • Effectively communicate to the customers the relevance of each product that the company offers to the consumers.
  • Negotiate the order in line with POC’s needs identifying the sale’s opportunities with the ultimate goal to achieve the sales volume target for the company, make sure that the POC enjoys full availability of all products and display them in the POC premises.
  • Comply with the management indicators such as: contractibility rate, hit rate, strike rate,, call quality as well as the performance indicators such as : sales volume target’s availability/coverage by POC, high profit volume target.
  • Interacting with the sales & distribution in field team to assure the volume target, communicate the issues such as clients with low drop size or no order, issues at their POCs, what they are requesting, in order to meet the volume sales targets.
  • Know the client base of the assigned zone and its purchase volume, align the route of the field team with the CIC agent call in order to solve issues in the route.
  • Optimize the adequate use of the negotiation tools such as promotions, trade discounts and credit needs a POCs and wholesalers that requires and align to the regional initiatives in order to develop their respective business. Be very compliant driven of the company’s policies and business processes

Key Attributes and Competencies

  • Service advocate qualities
  • Nice voice tone
  • Sales oriented Commercial and Negotiation skills
  • Effective Communication.
  • Oriented to success
  • Negotiation skills
  • High communication skills
  • Analytical capabilities
  • Adaptability
  • Tolerance to frustration
  • Good to build relationships
  • Teamwork
  • Information and data management

Knowledge And Experience Required

  • Experienced in sales, preferable commercial services and/or in field sales
  • Degree in BS/ or commercial careers related.
  • Basic knowledge of Excel/Word

Additional Information

Application deadline:

February 1, 2025

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