Workatele

Telesales Representatives, Outbound at M-KOPA, Accra, Ghana

M-KOPA

Telesales Representatives, Outbound at M-KOPA, Accra, Ghana

M-KOPA

Full time Job

Date Posted: December 11, 2024

Application deadline:

Expired on: December 13, 2024 5:00pm

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Job description

In this role, you’ll be armed with scripts designed to guide you through each call, helping you effectively convey product details while staying focused on achieving conversion targets. It’s more than just hitting numbers—it’s about ensuring that every call meets our high-quality standards, maintaining a productive talk time, and keeping detailed records of each interaction for future reference.

In this role, you will:

Master the art of telesales by effectively communicating product details to potential and existing customers.

Achieve conversion targets by focusing on delivering high-quality, goal-oriented conversations.

Adhere to talk time benchmarks, maximizing productivity while ensuring every customer interaction is meaningful.

Maintain accurate and detailed records of customer interactions, noting valuable insights that can enhance future engagements.

What do you need to succeed?

A degree, certificate, or diploma, preferably with experience in BPO, sales, or call centers.

Strong knowledge of relevant computer programs, such as Microsoft Excel.

Exceptional communication, persuasion, and listening skills, paired with a self-driven attitude.

A commitment to excellence, integrity, and a strong work ethic.

What’s in it for you?

A competitive compensation package.

Lucrative commissions based on your success.

Opporunities for growth and advancement.

Access to learning and development programs.

Comprehensive medical insurance.

Application deadline:

Expired on: December 13, 2024

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