Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are passionate about developing and executing sales strategies, meet and exceed sales targets, building and maintaining strong customer relationships, analyzing sales data and ensuring efficient sales operations   then this role is just for you!

WHAT YOUR MAIN RESPONSIBILITIES WILL BE

• Delivery of territory secondary sales target. through KD teams
• Drive KPI delivery.
• KD operation supervision on the route: use of HHTs / printers , itineraries, trade pricing , TPM
• Target setting, performance analysis action planning and admin
• KD compliance to Unilever requirements including KD territorial integrity, reporting, payment to UUL, KD investment in staff, vehicles, warehousing, stock, IT equipment,
• Customer service
• Market development via extension of coverage and other growth initiatives
• Input for KD appointment : prospecting, territory demarcation, continuous KD appraisal, compliance deadlines, , termination & replacement recommendations
• KD ROI; data entry, analysis, improvement plan and execution
• KD Staffing : deployment, supervision, appraisal and discipline
• Territory budget management
• Communication and implementation of company activities
• Stock management: Physical & system stocks, delivery follow up, KD OOS
• Sales input into S& OP
• Claim validation & approval
• Manage trade visits
• Oversee interactions with all third party & government agencies
• Champion area safety agenda

Main accountabilities

• Turnover / Volume growth
• Improved FCS score (BP, ECO, LPPC)
• Numeric distribution
• KD health – working capital
• KD operational efficiency

Experiences & Qualifications

• Degree preferably in Business or the Social Sciences
• Minimum of 3 years-working experience in FMCG organisation,
• At least 2 years field experience in the Customer Management function

Skills

• Strong organization capacity
• Implementation discipline
• Must be able to communicate clearly, concisely and persuasively orally and in writing.
• Good interpersonal relationships – demonstrate skills in building and maintaining productive relations with people.
• Customer management and selling Essentials
• POP execution and Monitoring
• Development of sales infrastructures and Organisation Development of Customer/ Channel Investment Strategy
• Developing Customer Relationships
• Field sales management Selling
• Negotiation skills
• Financial and analytical skills
• Customer’s organisational awareness and people oriented

• Third party management