Duties and responsibilities-

• Provides backup support to ticket outlets, to include after hours on call operational support, system maintenance and troubleshooting.
• Oversees and coordinates the day- to day activities of on call telephone sales clerks as and when required.
• Processes subscription and season ticket orders, handles seat change requests made by subscribers and season- ticketing holders.
• Provides backup maintenance and support of the overall ticketing system as required
• Provides backup maintenance and support of the overall ticketing.
• Other reasonable duties as directed by the relevant line manager

Required Skills and Qualification

• Taken practical Air ticketing training either live or online.
• 2 or 3 years proven work experience as air Ticketing officer senior ticket officer.
• Knowledge of international and Domestics ticket regulations customers.
• Knowledge of ticket and expense reporting and processing.
• Excellent communication (oral and written)
• Highly self -Motivated.
• Proven track record of successfully.
• Managing customer relationships.
• Collage diploma or  equivalent Bachelor’s degree is preferred