Management and handling of the day-to-day tracking installations and maintenance

Duties And Responsibilities

• Vehicle checkup and maintenance.
• Perform installations of sophisticated electronic units into various vehicle types including motorbikes, trucks, buses, and plant machinery
• Perform the installations as per the set standard of quality.
• Installation, maintenance, calibration, and configuration of all GPS equipment
• Installing, servicing, and replacing GPS tracking devices on Assets.
• Maintaining proper information logs and submitting to assigned supervisor all with GPS tracking device installation connected information – vehicle’s chassis number, plate number, make, model, color, trackers IMEI number, SIM card number, installation date and place. Other information may be requested at any time.
• Delivering the highest-level professional service to the Company clients while keeping tracker’s installation, concealment, and service information strictly confidential.
• Reporting all company related expenses (transport, installation related expenses) in accurate manner.
• Carry out other tasks as requested by the company management

General Requirements

Qualifications

• Certificate/ Diploma in Mechanical/ Electrical Engineering
• Must have (3) years of continuous work experience in the relevant field.
• Experience in Vehicle telematics industry is an added advantage.
• Great client management skills
• Presentable with good communication skills
• Problem-solving and analytical skills
• Excellent oral and written communication skills

Key Performance Indicators

• Timely submission of reports.
• Complaint resolution
• Contract management
• Quick TAT on complaint resolution.