Some of your key accountabilities will include the following;

For All Trade Finance Products;

• Process client instructions within agreed Service Level Agreement (SLA)
• Check that all information received is in accordance with the required standards and all client
• requests are clearly understood and the impact thereto
• Ensure all processes and controls are executed in line with the documented procedure guides
• (Excon, BOP, exchange rates)
• Ensure all Fit to Lend approvals (Credit, legal, Product) are in place and transaction requests are
• Fit for purpose/ Fit for processing to ensure successful processing

Client and Services

• Provide a high quality of service to all clients within agreed SLAs
• Ensure high quality of communication to internal and external clients, both verbal and written.
• Ensure that all compliments and complaints are logged on the required system.

Governance Risk and Control;

• Ensure adherence to quality standards to avoid risks to the Bank through effective & efficient management of transactions.
• Draw Day End listings and action accordingly to ensure that all work received is and actioned on the same day.
• Review and monitor all office suspense accounts to ensure that there is a debit for every credit within 48 hours and that the reconciliation has a nil balance.

Innovation and Change;

• Provide suggestions to the line manager on improvements and solutions based on knowledge of the trade value chain.

Send in your CV if you have the required experience as well as;

• Degree or Diploma with 5 to 8 years related experience in Trade Finance
• CDCS – Certified Documentary Credit Specialist (For FI and Documentary Trade)

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)