About The Role

• You will lead operations for all our Kenya offices, residences, and guesthouses across all our regions of operation ensuring the provision of exceptional, cost-effective services that positively impact productivity, increase sustainability, and result in an excellent experience for all staff
• You will be in the Corporate Operations Department within the People Division. You will report to the Corporate Operations Manager

You will manage the:

• Corporate Operations Coordinator (1)
• Facility Services Management Coordinator (1)
• Senior Nairobi Administrative Supervisor (1)

Responsibilities

• Oversee daily operations to maintain quality standards and exceptional service provision.
• Implement and audit management systems to maintain expected performance standards.
• Manage assets through their life cycle for space/work resourcing.
• Manage large and minor projects, ensuring completion and customer satisfaction.
• Lead the end-to-end planning, organization and delivery of important Tupande and global events, supporting the achievement of the event goals
• Analyse expenditure to develop strategies to manage or reduce recurring expenses while maintaining quality.
• Develop a performance culture through mentorship and professional development.
• Foster a collaborative and inclusive workplace culture, implementing initiatives to boost team morale.
• Ensure compliance with health and safety standards in our facilities.

Career Growth and Development

• We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Bachelor’s degree in a relevant field.
• 2 years of Project management and implementation.
• Proficiency with maintaining complex spreadsheets (can perform complex functions) and databases.
• Efficient work organisation.
• Ability to build and lead cohesive teams
• Ability to communicate with other colleagues and stakeholders
• 2+ years of work experience.
• English and Kiswahili required