This role is responsible for liaising with family regarding funeral arrangements, preparation of body and co-ordinate and manage funeral proceedings.
- Ensures family is well informed and cared for.
- Arranges and co-ordinates funeral proceedings.
- Supports the funeral consultant in providing services.
- Prepares burial equipment
- Maintains customer service standards.
- Bailee role
- Carries out driving duties
- Skills
Communication, Customer Experience (CX), Customer Service, Customer Service Standards, People Management, Service Standards, Teamwork
Education
National Certificate (Required)
