Responsibilities:

Plan, coordinate and supervise the vehicle sales activities in ways that meet customer requirements while ensuring achievement of stated sales performance goals and objectives.

Specific Duties and Responsibilities:

• Plan, organize, direct, supervise and the sales of vehicles to achieve sales goals.
• Prepare annual sales plans and budget for sales team.
• Ensure that Sales of vehicle is performed in accordance with company policies and procedures while maintaining customer satisfaction at all times.
• Make proper follow up on customer order and liaise with the Import department to ensure timely delivery of the ordered vehicle.
• Ensure that necessary sales documents are prepared properly; and handed over to the concerned parties after they are checked and signed by the authorized persons.
• Ensure that vehicles sold are delivered as per the specification and customer order.
• Ensure compliance of sales operation with all legal commercial laws and procedures, and duties, licenses and restrictions.
• Monitor, guide and support the performance of the sales team ensure that sales targets are met at all times.
• Ensure that there is proper distribution of price list, and stock for all sales team.
• Control vehicle sales activities to be completed within budget, and planned time.
• Maintain positive relationships with key customers and other relevant stake holders to ensure that the company’s maximum sales potential is realized.
• Ensure that sales related documents such as CPO, checks, trade license, power of attorney etc. are appropriate and legally acceptable.
• Monitor sales transactions and review customer response for all orders of vehicle body work, title transfer processes and payments and resolve other customer issues.
• Ensure vehicle body work orders are performed as per the customer requirements.
• Build and promote strong, long-lasting customer relationships by understanding and meeting their expectations.
• Ensure that all customer records are maintained both in soft and hard copy formats.
• Coach on day-to-day operational systems to the sales team.
• Identify training need of staff members and coordinate with the Training officer to implement training programs.
• Conduct employee performance appraisal periodically to evaluate how well employees have completed their duty and to take any needful action accordingly.
• Prepare daily/weekly reports and for submission to the Sales Department Manager.

Job Requirements

Qualification : BA Degree in Marketing, Business Administration or related field

Work Experience : 7 years in relevant role

Skills and Abilities:

• Computer skill, communication skills, English language proficiency
• Cross functional team, excellent mentoring, coaching and reporting skill
• Understanding of accounting or finance
• Strong business sense and industry expertise
• Customer Handling Skill