Qualifications
- Bachelor’s Degree in Social Sciences.
- 3+ years of relevant experience.
Job role
- Confirm the ownership of the business (neighbor reference)
- Confirm the business activity is correctly stated
- During visitation, ensure clients’ shop and business address correspond with what is documented in the file; The address verification should be comprehensive and detailed, where possible sketch how to locate said address. Things like landmarks, and popular name amongst others should be infused into report.
- Review the value of clients’ goods in the shop/home to ensure that proper evaluation was conducted before presentation for approval
- Is the stock sighted in the shop /home worth the loan amount disbursed?
- Ensure that the compulsory deposits by clients are credited into their accounts. This can be done by checking clients’ accounts on bank-one before or after disbursement of the loan.
- Compulsory deposit – 10% or 5% and 2% fee for other charges
- During client visitation, ensure customers’ balances are confirmed with them if they are met in shops in order to possibly uncover any cash suppression perpetrated by field/collections officers
- Confirm from delinquent customers the reason for non-repayment (delinquent loan).
- Where necessary, obtain response of the Account officer on your findings
- Note observations appropriately
- Perform other task as assigned by Head, Audit & Compliance.
- Conduct detailed background checks of champions and their guarantors
- Timely follow-up and closure of assigned verification checks.
- Delivery of confidential documents.
- Ensure the champion’s data and reports are complete, accurate, and consistent.
- Conduct verification on matters entrusted within the sales team
- Gather information and evidence through face-to-face interviews
- Gather recorded statements and documentation
- Organize all the collected data and information.
- Expected to write visitation reports.
