To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships

• Identify and escalate potential risks which may lead to increased costs Adhere to standards and procedures to reduce costs
• Identify process improvements to save costs
• Drive and increase an average balance of a specific portfolio of assets Identify and utilize opportunities for net income return growth
• Identify and utilize opportunities for liability growth
• Achieve the Net Income Return for the Business
• Drive an increase in average balance of specific portfolio of liabilities
• Contribute to client service delivery culture through adherence to approved organisational service delivery principles
• Resolve customer dissatisfaction/complaints by taking ownership of the problem
• Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions