Tasks and responsibilities
The Сonsultant/PSA will provide support to the implementation of the VLC activities at global, regional, sub-regional and country level.
Following are the generic functions for which candidates are sought. Specific tasks and responsibilities will be defined in Terms of Reference prepared for different assignments, according to:
i) the profile orientation required and
ii) the selected candidates’ experience, qualifications and expertise.
• Work alongside subject matter experts to develop online courses and resources according to best practices in adult distance education;
• Develop interactive and engaging virtual learning content using authoring tools including the Articulate 360 suite;
• review and edit written content to ensure learning materials are clearly and engaging written, in line with FAO language style guidelines;
• Provide training and mentorship on the development of virtual training and instructional design best practices to colleagues, subject matter experts and operational specialists;
• Project manage the development of online courses and resources, meeting deadlines and re-prioritizing tasks as needed to complete the timely delivery of projects;
• Support the improvement of existing online training tools, particularly developing innovative solutions to support virtual training delivery in low resource settings, including mobile technologies;
• Review the content and usability of the Moodle platform, suggesting improvements to enhance these aspects;
• Support in the creation of new Moodle functionality and course page content;
• Gather relevant data from Moodle for the monitoring of users and overall project reporting;
• Provide training and support in the use of Moodle to other VLC team members;
• Troubleshoot daily Moodle support request coming from both students and trainers;
• Perform other duties, if required.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
Depending on the Profile and orientation:
For Consultants:
• University degree in Education, Instructional Design and Technology, Graphic Design, Information Technology, Social Science or any other relevant to the duties listed or otherwise related to FAO’s Programme of Work;
• At least two years of relevant work experience in education, instructional design, learning technology, management of learning management system(s) or project management for technical training programs;
• Working knowledge (Level C) of English and limited knowledge (Level B) of one of FAO’s Official languages: French, Spanish, Arabic, Chinese, Russian.
For PSAs:
• University degree, technical specialization or equivalent in Education, Instructional Design and Technology, Graphic Design, Information Technology, Social Science or any other relevant to the duties listed or otherwise related to FAO’s Programme of Work;
• At least one year of relevant work experience in education, instructional design, learning technology, management of learning management system(s) or project management for technical training programs;
• Working knowledge (Level C) of English.
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Selection Criteria
• Evidence of the ability to create engaging and interactive virtual learning courses;
• Demonstrated proficiency with virtual learning authoring tool Articulate 360 suite;
• Demonstrated proficiency of management of virtual learning environments, including Moodle;
• Prior experience of development of virtual learning for international and/or adult audiences;
• Prior experience of project management;
• Communication skills (verbal & written) in English;
• Knowledge of Russian is a strong asset;
• Ability to work accurately under pressure paying attention to details and design best practices;
• Independent and capacity to prioritize requested actions in order to meet all the deadlines;
• Experience with audio and video editing software.
