External Stakeholders:

• Suppliers
• Logistics partners
• Customers (in case of direct dispatch)

Internal Stakeholders:

• Warehouse staff
• Logistics team
• Procurement department
• Quality control team

Functional Outputs/Activities per key performance area:

1. Inventory Management:
   • Oversee the receipt, storage, and dispatch of goods.
   • Maintain accurate inventory records through regular cycle counts and stock reconciliations.
   • Implement inventory control measures to minimize stock discrepancies and losses.
2. Warehouse Operations:
   • Ensure compliance with standard operating procedures (SOPs) for all warehouse activities.
   • Coordinate with procurement and logistics teams to ensure timely receipt and dispatch of goods.
   • Organize and optimize warehouse layout to maximize space utilization and operational efficiency.
3. Quality Control:
   • Implement quality control measures to ensure that all incoming and outgoing goods meet quality standards.
   • Conduct regular inspections of goods to identify any damaged or expired items and take appropriate action.
4. Health and Safety:
   • Enforce health and safety regulations within the warehouse to maintain a safe working environment.
   • Conduct regular safety audits and inspections to identify and mitigate potential hazards.
5. Team Management (if applicable):
   • Supervise warehouse staff, including recruitment, training, and performance management.
   • Allocate tasks and responsibilities to warehouse personnel to ensure smooth operations.
6. Reporting:
   • Prepare and submit regular reports on warehouse activities, including inventory levels, stock movements, and operational performance.
7. Continuous Improvement:
   • Identify areas for process improvement and implement measures to enhance warehouse efficiency and productivity.
   • Recommend and implement technology solutions to streamline warehouse operations, such as inventory management systems.

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.

Minimum Experience:

• one year of experience in warehouse management or a similar role.

Competencies Required:

• Attention to detail
• Time management
• Problem-solving skills
• Ability to work under pressure
• Adaptability

Leadership:

• Team management
• Decision-making skills
• Conflict resolution

Knowledge:

• Understanding of warehouse operations
• Knowledge of inventory management principles
• Familiarity with health and safety regulations

Skills:

• Excellent communication skills
• Proficiency in warehouse management software
• Ability to analyze data and generate reports

Physical Requirements and Environmental Conditions:

• Ability to perform light physical activities associated with warehouse operations.
• Work in varying environmental conditions, including exposure to warehouse noise and temperature fluctuations.
• Interview
• Psychometric assessment