The warehouse officer supports the warehouse specialist in daily warehouse operations, including managing the receipt, storage, and distribution of clinical and non-clinical supplies. The role focuses on maintaining accurate inventory, ensuring a safe and efficient environment, and optimizing warehouse processes to enhance overall supply chain performance. Essential Duties and Responsibilities: 

Key responsibilities:

1. Participate in the receiving process of incoming goods, ensuring accurate documentation and filing, inspecting for damages or discrepancies, and promptly reporting any incidents.
2. Process and prepare approved requests, ensuring accurate and timely dispatch of orders.
3. Assist in organizing and arranging the warehouse to optimize space utilization and efficiency.
4. Contribute to maintaining accurate inventory records by conducting regular cycle counts and assisting with complete physical inventory checks.
5. Implement and maintain quality control procedures within the warehouse.
6. Maintain cleanliness and orderliness of the warehouse to ensure a safe working environment.
7. Provide mentorship and support to junior warehouse staff as needed.
8. Participate in team meetings and contribute to continuous improvement initiatives.
9. Assist in implementing and maintaining warehouse security procedures and policies.
10. Collaborate closely with the Warehouse specialist and other team members to ensure smooth operations, including any planned physical inventory checks.
11. Alert the warehouse specialist about potential shortages or stock-outs of products anticipated within the next three months.
12. Generate weekly and monthly reports on the receipt, distribution, and damage of goods.
13. Execute additional tasks as assigned by supervisors.
14. Prepare distribution lists and manage the distribution of products to PIH-SL supported sites. Additionally, prepare the distribution report.
15. Perform all warehouse activities in compliance with established Standard Operating Procedures (SOPs) and warehouse operation process maps.

Prevention of Sexual Exploitation, Abuse and Harassment At Partners In Health, we are committed to ensuring that those who benefit from our work- including our patients, families and community members – as well as our staff are treated with dignity and respect and protected from sexual exploitation, abuse and sexual harassment. A range of pre-employment checks will be undertaken in conformity with Partners In Health’s PSEAH policy. Partner In Health will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.  By submitting an application, the job applicant confirms their understanding of these recruitment proceduresQualifications/Requirements

Required Skills and Competencies:

1. Contributing to a positive team environment; cooperating with others, sharing responsibilities, and supporting team goals/objectives.
2. Proficiency in using warehouse management software and other computer applications such as Microsoft Office Suite
3. Strong ability to produce clear, concise, and accurate reports and documentation in a timely manner.
4. Attention to detail and problem-solving abilities.
5. Excellent organizational and multitasking skills.
6. Clear and effective verbal and written communication.
7. Proven ability to quickly learn new software and technological tools relevant to warehouse operations.
8. Demonstrates flexibility in adapting to changing workplace dynamics.
9. Skilled in adhering to established processes and experienced in implementing process improvements
10. Committed to performing essential repetitive tasks and data entry, with the ability to understand their relevance to broader team and organizational goals
11. Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries.
12. Ability to bend, stoop, kneel, reach, and climb to perform work. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20Kg and heavier weights with the proper equipment such as forklift.

Preferred: 

• Experience with international pharmaceutical/or medical supply chain
• Interest in social justice.

Qualification:

1. Pharmacy technician, Bachelor’s degree in Logistics & Supply chain management or related field.
2. Having at least 2 years of relevant work experience, or 1 year of experience and a degree in a related field. Relevant fields include: Warehousing, Humanitarian Logistics, Supply Chain, International Development, Pharmacy, or similar.
3. Previous experience in warehouse operations, inventory management, or related fields is preferred.

Social JusticeWe are a global health and social justice organization that responds to the moral imperative to provide high-quality health care globally to those who need it most. We strive to ease suffering by placing patients at the center of all care, bringing the benefits of modern medicine to all.