The WASH Data Officer will play an important role in supporting the use of the mWater mobile application to collect, aggregate, clean, visualize, and use WASH data within a National Office (NO) participating in the Global WASH Business Plan. This position is essential for facilitating data-driven decision-making, delivering on our commitments to communities and donors, and enhancing the overall effectiveness of WASH programs.
Major Responsibilities:
Data Quality Assurance:
- Ensure approval stages are in place for all site and survey data at the NO and AP levels while also monitoring the timeliness of approvals.
- Support the review and approval of site data on a timely basis as needed, checking that data fields are complete and accurate and that sites are linked accordingly.
- Perform data cleaning as needed, including removing duplicate sites, linking water points to water systems, removing/replacing non-standard site photos, removing personally identifiable information (PII), adding installation dates, etc.
- Continually review site, survey, and indicator data to identify and resolve data discrepancies and inconsistencies as they arise.
- Monitoring access and permission levels for NO users, including removing users that are no longer active or with World Vision.
Data Visualization and Reporting:
- Monitor and maintain NO WASH Hub, checking for data inaccuracies or missing data.
- Generate regular and ad-hoc data visualizations (maps, dashboards, datagrids) to support program monitoring and evaluation.
- Provide insights and recommendations based on basic data analysis.
Capacity Building and Support:
- Train and support National Office staff in field data collection using mWater, including the mapping of sites and the completion of survey responses.
- Build awareness of NO and AP staff on minimum data quality standards, PII standards, and the like.
- Provide ongoing technical support and troubleshooting for data-related issues such as water point orphans, empty fields, duplicates, etc.
- Develop training materials and documentation for data management processes as needed.
Collaboration and Coordination:
- Work closely with WASH program teams to understand data needs and requirements.
- Collaborate other relevant departments (DME, IT, Technical Sectors) to ensure seamless data integration.
- Participate in meetings and workshops to share data insights and contribute to program planning.
Other responsibilities
Perform other tasks as required by management.
Knowledge / Qualifications for the Role
Required Professional Experience:
At least two years of experience in program monitoring, data collection and management, or similar fields, preferably in the non-profit or public sector.
Required Education, training, license, registration, and certification:
Qualifications:
- Bachelor’s degree in development planning, Statistics, Development Studies, Integrated Development Studies and related social science programmes.
- Familiarity with mWater or similar mobile survey applications and data visualization tools.
- Ability to quickly learn, apply, and support digital data collection tools.
- Attention to detail and a commitment to data accuracy.
- Strong analytical and problem-solving skills.
- Excellent communication and training skills.
- Ability to work independently and as part of a team.
- Data analysis, interpretation and report writing
- Must be a committed Christian, able to stand above denominational diversities.
- Ability to maintain effective working relationships with staff and key partners.
- Experience with mWater
- Experience working with international NGOs or in a multicultural environment.
- Basic knowledge of GIS and spatial data analysis.
- Basic skills in data analysis
Travel and/or Work Environment Requirement:





