We are seeking a reliable and experienced Web Server Administrator to help us manage our web hosting servers and provide ongoing technical support as needed. This is a freelance, retainer-based engagement ideal for someone with strong experience in web hosting environments (especially cPanel/WHM) and a proactive support approach.

Key Responsibilities:

• Set up and configure our web hosting reseller environment (e.g., WHM/cPanel).

• Create and manage client hosting accounts, including domain and DNS configuration.

• Provide on-demand support for common hosting issues (SSL, email, file access, performance, etc.).

• Ensure server security, uptime, and regular backups.

• Support with SSL installations, site migrations, and email configuration.

• Troubleshoot and resolve hosting-related tickets in a timely manner.

• Offer periodic recommendations for performance or structure improvements.

Requirements:

• Strong experience with cPanel/WHM and general web hosting environments.

• Solid understanding of DNS, SSL certificates, FTP/SFTP, domain setups, and email configurations.

• Ability to work independently and communicate clearly.

• Reliable response time within agreed hours.

• Experience with reseller hosting platforms is a plus.

Engagement Terms:

• Paid monthly on retainer.

• Additional tasks billable at a pre-agreed per-project rates.