Key Responsibilities:

• To ensure proper supervision and management of the institution’s loan recovery activities in such a way that loss is minimized, controlled or avoided and thus enhancing sustainability and growth of the company.
• Ensure that loan loss provision is kept under control for all branches
• Coordinate and Monitor activities of external debt collectors in liaison with branch Leaders
• Coordinate and supervise the activities of the debt collector-logistics Recovery officers.
• Advise the Head of Operations on suitable strategies of bad debt collection
• Prepare confidential reports on identified irregularities discovered leading to bad debts.
• Coordinate and supervise loan legal activities for all Branches in liaison with company’s lawyer, and Bailiffs.