• Receiving and paying out cash
• Processing receipts
• Extract Teller till/transaction reports.
• Ensure that till balances
• Observe operational limits and seek approval where transaction exceeds limit
• Ensure accurate data entry
• Ensure approval documents are in place for manual data entry
• Register the bank pay in slips and issue receipts to the respective clients
• Initiate cheque payments, and submit to central process.
• Safe custody of cash at the counter and stamps
• Attending to client queries (advising and referring)
• Offers excellent customer service to all customers
• Deal with client with sense of humor and respect
• Cross selling of products
• Reports any problematic clients to branch Manager
• Assist in uploading cash on ATMs
• Daily ATM reconciliation as assigned by teller officer
• Help in monthly suspense accounts reconciliations

Knowledge, skills and abilities

• A minimum of Diploma in accounting & Finance or Business Administration
• A Minimum of 2 years’ experience in a Commercial Bank or Microfinance Bank.
• Experience with a banking software is highly recommended
• Strong written and oral communication skills
• Good time management and planning skills
• Good presentation skills
• Superior Customer Relationship Management
• Strong negotiation skills and business judgment
• Strong organizational skills
• Problem solving and results oriented
• Proactive and responsive
• Honest and of high integrity

Interested candidates should send their applications together with their detailed Curriculum Vitae, three traceable referees and copies of certificates to:

The People, Culture and Administration Manager
VisionFund Malawi
Private Bag A232
LILONGWE