- Define vision & execution strategy to optimize and improve user experience of the various digital channels with customer focused and innovative solutions, to derive growth in customer base and AUM of the organization as well as creating new opportunities to effectively grow scale through digitally focused partnerships.
Qualifications
- First Degree in any Communication-related course.
- Over 10 years’ experience in managing digital channels.
- Experience in the finanacial industry is an added advantage.
Behavioural Competencies:
- Upholding Standards
- Meeting Timescales
- Adopting Practical Approaches
- Query Resolution.
Technical Competencies:
- Data Analysis
- Query Resolution
- Information Security Management.
