We are looking for an experienced and exceptional User Research & Design Associate to join our Digital team. This role will sit with our Rori team and will support the team with its content creation for users. As User Research & Design Associate for Rori, you will play a pivotal role in enhancing the understanding of Rori’s learning experience in classrooms. The ideal candidate will empower learning through innovative observation, insightful reporting, and continuous improvement.

The User Research & Design Associate will:

• Generate comprehensive qualitative reports, incorporating appropriate reporting techniques, after each classroom observation
• Collaborate with the Learning Design Manager and Rori Content Manager to recommend improvements based on classroom observations for each iteration of Rori
• Document and analyze classroom Rori data to identify areas for improvement and adjustment.
• Conduct interviews and surveys with stakeholders to generate qualitative insights on the effectiveness of Rori as a learning tool.
• Provide inputs and create maths content for Rori based on feedback from staff and students.
• Support to create a teacher training module to be conducted when Rori is introduced in a new school.
• Train teachers on ways to implement new features of Rori in the classroom.
• Suggest enhancements to Rori’s features based on user feedback.
• Support the content manager in producing learner-friendly and quality maths content.

Requirements

Qualifications and Experience:

• 2+ years of experience in user research, content design or related role.
• General experience in content creation, user research and analyzing insight.
• Experience developing and writing online maths  or educational content  and concepts.
• EdTech experience is a plus.
• Experience teaching maths across primary and/or secondary levels of education is a plus.
• Digital learning experience within an educational role is a plus.
• Bachelor’s Degree in Education, Mathematics, Business, or a related field.

About You:

• You have excellent verbal, written, interpersonal, organisation, and  communication skills
• You can communicate with technical,  content teams and business stakeholders in a multicultural environment, as well as clearly document content for these audiences
• You demonstrate people skills; must be able to collaborate effectively with diverse personalities and skill sets, and enjoy constructive conflict
• You have a strong track record of professionalism, trustworthiness, working independently and collaboratively
• You possess effective communication, relationship building, and teamwork skills
• You can take initiative and problem-solve when challenges arise
• You are comfortable working with senior leadership, reporting on data and outcomes
• You are willing to take risks, fail, learn, give and receive feedback, and try new approaches
• You are passionate about improving the quality of education across Africa