The role involves reviewing and monitoring of revenue collection mechanisms by identifying and addressing system loopholes, errors, and process weaknesses. It also includes implementing measures to minimize the risk of transactional and system errors.

Main Responsibilities:
Revenue assurance
• Conduct daily monitoring of interest income, non-funded income, and interest expense performance.
• Perform proactive analyses to identify and report potential revenue leakages and escalate any identified issues to product owners for effective collection actions.
• Perform regular analysis of revenue streams for all business units, identifying risk areas, and introducing new controls where applicable.
• Initiate corrective measures to control and prevent revenue leakages.
• Establish alerts on transactions to monitor and track potential leakages, ensuring timely actions are taken to rectify and prevent future losses.
• Analyze business process changes that may impact the companys ability to identify, monitor, or collect revenue.
• Verify the accurate implementation of approved prices and perform routine checks to ensure that all prices are accurately charged.
• Lead and oversee the automation of all charges to reduce revenue leakages.
• Collaborate with cross-functional teams to validate and reconcile data across multiple systems.
• Analyze revenue generation per product and evaluate the success of each product and its performance across the network.
• Conduct analysis and verification of all transactions disputed by customers for refunds.
• Identify opportunities for process improvement to enhance revenue assurance efficiency.
• Conduct risk assessments related to revenue processes and implement measures to mitigate identified risks.
• Collaborate with relevant departments to implement best practices and optimize revenue processes.

Reporting
• Prepare monthly reports on revenue leakage, providing strategic commentaries on the mitigation of leakage to realize full revenue across the bank.
• Prepare ad-hoc revenue assurance reports required by management and supervisors.
• Provide monthly detailed analysis of the performance of retail products and services.
• Compile all the revenue leakage reports and communicate the same to relevant departments and branches.
• Maintain comprehensive documentation of revenue assurance procedures and controls.

Knowledge and Skills:
• Proficiency in data analysis tools such as Structured Query Language (SQL) or any other data analytics tool. PowerBI or any other visualization tool would be an added advantage.
• Good knowledge in identifying and addressing revenue leakages.
• Good understanding of banking products or financial services sector
• Strong analytical skills with the ability to interpret complex data sets.
• Good communication skills and the ability to collaborate with cross-functional teams.

Qualifications and Experience:
• Bachelor’s Degree in Computer Science, Statistics, Actuarial Science, Banking and Finance, Economics, Accounting, Financial management and any other related field.
• At least two years of experience in an analysis related role is preferred.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.