Duties/Responsibilities:

Prepare HR documents, like employment contracts and Personal Services Contracts (PSC).

Staying abreast of different countries’ regulations and ensuring compliance with local labor laws across the assigned regions.

Enter employment data into multiple databases for the purposes of payroll, benefit administration and employee records

Perform data entry of new hires, terminations and other associated personnel actions.

Maintain accurate and up-to-date human resource files, records, and documentation.

Work with the Regional HR Officer to manage onboarding paperwork, new hire orientations, and HR projects, as needed.

Act as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers. Support the annual renewal process of our benefits plans.

Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to the Regional HR Officer or management.

 Reporting and Work Relationships

The HR Admin Officer works under the general guidance and direction of the Regional HR Officer to provide administrative and operational support with implementing HR initiatives in IFDC country offices throughout the assigned regions.

The HR Admin Officer plays a pivotal role in managing HR documentation, including the drafting of employment contracts and Personal Services Contracts (PSC), while ensuring accurate data entry into multiple databases for payroll, benefits, and employee records. Collaborating with the Regional HR Officer, the position oversees onboarding paperwork, new hire orientations, and HR projects, acting as a liaison with external benefits providers to support the annual benefits plan renewal process. Additionally, the role involves addressing standard inquiries and referring more complex questions to the Regional HR Officer or management, contributing to the smooth operation of HR functions. The individual hired into this position must be a natural collaborator with a customer service approach to work, as well as a willingness to demonstrate DEI values in day-to-day interactions and activities.

Required Skills

Bachelor’s degree in Human Resources, Business Administration or equivalent.

5-7 years of previous HR administrative experience.

Proficiency in English/French & a basic knowledge of local law directives as an advantage

Highly proficient in Microsoft Word, Excel, and Outlook.

Professional, reliable, flexible and have a positive, can-do attitude.

Excellent attention to detail with strong customer service skills and ability to prioritize.

Ability to communicate well in both written and verbal communication forms.

Proactive attitude and volunteers willingly to take on additional responsibilities and assist with other HR team members’ projects.

Ability to work independently and take initiative.

Good interpersonal skills and ability to work in a multicultural and decentralized work environment