Responsibilities
• Evaluate credit worthiness by processing loan applications and documentation within specified limits.
• Interview applicants to determine financial eligibility and feasibility of granting loans.
• Regularly visit the customers’ business and home to establish initial and continual eligibility
• Determine all applicable ratios and metrics and set up debt payment plans.
• Communicate with clients either to request or to provide information.
• Justify decisions (approvals/rejections) and report on them.
• Complete loan contracts and counsel clients on policies and restrictions.
• Update job knowledge on types of loans and other financial services.
• Maintain and update account records, including customer growth potential

• Assess customer needs, explore all options and introduce different types of loans.
• Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas.
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process.
• Οperate in compliance with laws and regulations and adhere to lending policy guidelines.

Requirements
• Willingness to move around markets connecting with clients.
• Familiarity with computers and banking applications/software.
• Solid understanding of direct/indirect lending products and practices.
• Excellent communication and interpersonal skills.
• Customer satisfaction orientation and sales competencies.
• Ability to work in a goal oriented environment.
• A minimum of a Grade 12 certificate.