Mission & Responsibilities:
- Establish and regularly reviewing reefer operational procedures for safe carriage of all normal & special reefer cargoes.
- Internal reefer vertical, with internal stakeholders being Commercial, Trade, Operations, Logistics and MnR teams.
- Lead the processes involving high value and/or Special services refrigerated cargo in the Region.
- Identify and drive growth for high value and Special reefer commodities that requires special temperature treatment/technologies.
- Convey advise and support to the customers, to the agents in the local offices, to the region areas sales departments.
- Manage special trainings dedicated to the reefer internal and external network on commodities and which may arise and keep focus on the new technologies of the market.
- Assist Reefer Technical Director on organizing Post Harvest initiatives in dialogue with key customers to drive acceptance by customers in adopting leading technology.
- Give recommendations & technical support to risk management team in evaluating and minimizing claims.
- Any other tasks assigned on the basis of the Reefer Manager’s skill set.
Key Targets include:
- Prospect and liaise with regional Sales Force to increase Reefer volumes and develop new reefer traffics.
- Consistent and sustainable annual growth in High value and Specialty Reefer shipments
- Regular tracking reports of all High Value & Special cargo reefers in transit; act upon irregularities without delay
- Coordinate and follow up inland Intermodal specific activities and assist on developing new Intermodal solutions.