To guide a team of System Test Specialists to ensure the quality of new and existing IT applications, extending to the testing of IT solutions during the verification phase of the Systems Development Lifecycle as well as the formulation, review and maintenance of a test strategy and oversee the testing process.

• Develop and implement quality assurance processes and standards.
• Conduct testing of software applications and systems.
• Identify and document defects and issues.
• Develop and manage the quality assurance budget.
• Compile monthly IT Quality Assurance reporting including budget variances.
• Collaborate with development teams to resolve quality issues.
• Monitor and report on quality metrics and performance.
• Contribute to the strategic planning of IT and quality assurance initiatives.
• Drive strategic projects, change management and platform integration across operations.
• Regularly report to the CIO on quality assurance activities, budget performance, and strategic goals.
• Ensure efficiency of IT Quality Assurance Products that will increase service productivity and performance in support of IT solutions through quality of work delivery and improvement of system efficiencies.
• Implement and maintain all products services to meet quality standards in the quality assurance programmes deployed in the business against required metrics.
• Provide process, benchmark, quality, and other related trends to ensure development of total quality programs that can be execute.
• Comply with governance in terms of legislative and audit requirements for IT implementation of Quality Assurance Programmes.
• Provide training and support on quality assurance practices Educate management / leadership on Quality Assurance related initiatives, requirements, principles, guidelines, and methodologies