To provide services through effectively handling all aspects of insurance claims for clients and liaising with insurance companies on client’s behalf

Are you someone who can:

• To ensure operational excellence through the delivery of work processes according to defined quality standards.
• To perform accurate and holistic assessment and management of insurance claims, disputes, and complaints across allocated product lines in accordance with the goals, objectives, processes, and standards.
• To provide effective, efficient, and professional service to all customers and branches, both telephonically and through written correspondence.
• Respond to all relevant incoming correspondence and queries and take ownership of queries to ensure they are resolved timeously and effectively.
• To ensure adherence to organizational best practice and legislative requirements.
• To manage customer expectations when communicating unfavorable decisions.
• To protect the interest of the insurance company when dealing with claimants.
• To conduct all the above to the required performance and quality standards in place.

You will be an ideal candidate if you:

• Have a grade 12
• Have a 1-3 years of experience in an insurance and administrative environment

You will have access to:

• Opportunities to network and collaborate
• Challenging Work
• Opportunities to innovate

We can be a match if you are:

• Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
• Curious – Believe in insight, creativity, and its power to unlock value
• Deeply Invested – Take initiative and be a leader in your own right
• Valuing differences – Be inclusive, gracious, decent, and humble
• Building Trust not Territory – Crete a culture of sharing
• Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same