Responsibilities:
- Design, develop, and implement ERP system application features and enhancements.
- Support global end users in all financial system functions related to the ERP application.
- Gather business requirements and prepare documentation related to functional or technical design documents.
- Manage user defect/issue reporting queues and work in the ERP to determine the root cause and resolution of the defect/issue.
- Manage tasks related to ERP administration, improvements, upgrades and enhancements.
- Functional testing and rollout of customizations, custom objects, new enhancements, application releases and system integrations based on user/business needs.
- Work with IT and technical consulting partners towards common goals or resolutions.
- Develop a strong understanding of business processes and culture.
- Communicate with business users on system performance, status of enhancements and defects.
- Provide proper training to users and implement a solution that fits the way people work.
- Develop and maintain reports, workflows, and queries.
- Stay abreast of new functionality within the Unit4 Product family and maintain an up-to-date knowledge of statutory requirements.
Required Experience
- A minimum of six years of Unit4 Business World ERP experience including configuration, implementation, administration, updating, and troubleshooting required.
- A minimum of five years of business analyst experience with financial business processes in Unit4 Agresso/Business World.
- Experience in NGO/Government context desirable.
- Experience with Unit4 Business World SQL, APIs, Extension Kit, Absences, Procurement, General Ledger, Accounts Payable, Expenses.
- Experience with Unit4 Business World ERP versions 7.11 – 7.13.
- Experience with operational accounting, procurement, human resources, and financial reporting preferred.
- Experience with business requirements, technical analysis and design, coding, testing, and implementation of customizations within software environment preferred.
- Experience creating custom AG16s, Excelerators, and SQL scripts is an asset.
- Experience working with end-users to map, implement, and test requirements is an asset.
- Ability to automate business / ERP processes in a Business World environment.
- Must have high level of data analysis proficiency in Excel (e.g.: Pivot Tables, advanced formulas/lookups, etc.).
- Demonstrated strong communication skills, flexibility, ability to deal with ambiguity and willingness to learn new skills and technologies.
- Ability and willingness to work in a global environment with multiple time zones.
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Must have legal authorization to work in the country of application (i.e., Kenya, South Africa, Ethiopia, Zambia or the United Kingdom).