The Investigations Manager will support the Internal Audit function by leading the investigations team
within the Internal Audit department, focusing on identifying, analyzing, and resolving issues related
to fraud, financial crime, and regulatory compliance within the bank. This role involves conducting
thorough investigations, collaborating with internal and external stakeholders, and implementing
strategies to mitigate risks and enhance the bank’s integrity. The Investigations Manager will report
to the Senior Manager – Audit.
Key Responsibilities
• Oversee and manage all aspects of investigations related to fraud, money laundering, and other
financial crimes.
• Develop and implement investigation protocols, ensuring adherence to legal and regulatory
requirements.
• Utilize data analytics to identify suspicious activities and trends.
• Prepare detailed reports and presentations on findings for senior management and regulatory bodies.
• Work closely with law enforcement agencies, regulatory bodies, and internal departments (e.g.,
audit, risk management, and IT) to share information and coordinate responses to investigations.
• Liaise with external auditors and consultants as necessary.
• Contribute to the development and revision of policies and procedures related to investigations
and compliance.
• Ensure that investigation practices align with industry best practices and regulatory changes.
• Conduct training sessions for staff on recognizing and reporting suspicious activities.
• Foster a culture of compliance and integrity within the organization.
• Manage and mentor the investigations team, providing guidance and support to enhance their
skills and performance.
• Allocate resources effectively to ensure timely completion of investigations.
Qualifications & Experience
• Grade 12 Certificate with Credit or above mandatory in Mathematics and English and any other
three subjects.
• A University Degree in Finance, Law, Business Administration, or a related field. A master’s
degree or relevant professional certifications (e.g. Certified Fraud Examiner, Certified Anti-Money
Laundering Specialist, CISA, ISO 22301, ACCA/CA Zambia) is an advantage.
• Minimum of 5 years of experience in investigations, audit, or risk management within the Banking
or financial services sector.
• Proven track record of managing complex investigations and leading teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in using investigative tools and software