To oversee the design, installation, maintenance and security of the information and communication technology (ICT) systems and networks of ZINARA. The position is also responsible for ensuring that the ICT infrastructure and networking solutions meet the current and future needs of the organization, as well as complying with the relevant standards and regulations To oversee the design, installation, maintenance and security of the information and communication technology (ICT) systems and networks of ZINARA
The position is also responsible for ensuring that the ICT infrastructure and networking solutions meet the current and future needs of the organization, as well as complying with the relevant standards and regulations
Responsibilities
Carries out financial planning and budgeting of recurrent expenditure and provide input to the Head of ICT on both Capital (CAPEX) Expenditure and Operating (OPEX) Expenditure
Manages ICT Infrastructure and Networking systems performances ensuring systems are online and fully operational in line with the service level agreement
Establishes priorities for the maintenance, design and development of infrastructure systems covering Local Area networks (LAN), Wide Area Network (WAN) and Internet
Builds infrastructure strategy, plans and policies in collaboration to business departments
Develops and executes ICT Infrastructure and Networking enterprise-wide disaster recovery and business continuity plan
Supports Service Delivery through management of an ICT Service desk to resolve business user issues
Provides technical expert that supports on premise and cloud-based solutions as part of the infrastructure toolkit leveraging its benefits to deliver competitive advantage to the organization
Maintains logs and documentation of any activity that happens within the network
Establishes strong partnerships with vendors establishing clear service level agreements, negotiating access agreements, and ensuring contracts are in place to support all services provided by the infrastructure department
Identifies opportunities for the appropriate and cost-effective investment of financial resources in ICT Infrastructure and Networking systems and resources
Develops a technology strategy for ZINARA, which involves goal setting, evaluating options, and analyzing risks
Develops and ensures that clear ICT strategic short to medium term goals and objectives are cascaded throughout ZINARA
Analyses and tracks business and technology trends and ensures that proper and best practice technologies are selected and deployed for ZINARA
Contributes to and ensures that the business’s system platforms are planned and developed in line with the business plan
Provides advice to executives and senior management on the application and use of ICT to provide excellent services working closely with the senior management team to overcome business challenges with the use of technology
Drive product development in the various ZINARA revenue streams
Recommend new developments of ICT to the Head of ICT
Supports organization-wide ICT governance and management, decision-making, and internal controls, in alignment and close collaboration with other teams
Ensures that roll-out of systems and network deployment occurs within the agreed timelines and meeting the business objectives.
Qualifications
- 5 O’ Levels including English and Maths
- 2 A’ Levels or Equivalent
- Degree in Information System/Computer Science or related field
- Master’s in computer science or MBA is an added advantage
- Certification in CCNA, CompTIA Network+ or equivalent networking certificate
- Project Management Certificate e.g., PMP/PRINCE2
- Membership of a relevant IT Board e.g
- CISSP/PMI/CSZ/IITPSA
- A certificate in Data Protection is an added advantage.
Experience
- At least 5 years’ experience overseeing the design, implementation, and maintenance of IT infrastructure and networks, ensuring reliable and secure performance.





