Workatele

Software Pre-Sales And Technical Support Engineer at Shugulika Africa Limited, Dar es Salaam, Tanzania

Responsibilities. • Issue Resolution: Respond to customer inquiries and support requests via various channels, including phone, email, and chat. Diagnose and troubleshoot software-related problems, providing step-by-step guidance to effectively resolve issues. • Technical Expertise: Develop a deep understanding of our software products, their functionalities, configurations, and underlying technologies. Stay updated on product updates and enhancements […]

Sales Account Manager at Shugulika Africa Limited,Dar es Salaam, Tanzania

Responsibilities. • Selling IT Solutions. • Meet Targets. • Consultancy with Clients. • Preparation of reports. • Manage Special projects. • Manage Key Accounts/Clients. • Complete Training and Certifications Requirements • Strong IT background with good business and sales skills. • Diploma/Degree qualification in Sales, Computer Science or similar. • Strong written and verbal communication […]

Senior Customer Service Coordinator at Shugulika Africa Limited,Dar es Salaam, Tanzania

Responsibilities; • CRM and sales related daily routine and tasks incl. Internal/external correspondence. • Handle processing of client orders with accuracy and timeliness • Update the information of the Customer Report system in accordance with the guidelines, produce, and compile various reports concerning customer comments. • Organize and arrange menu presentation based on Sales Excellence […]