Workatele

Corporate Sales Executive at Britam, Nairobi, Kenya

Growth of medical insurance business to meet set annual premium targets. Key responsibilities: Secure new business directly or through intermediaries in all the business channels. Maintain excellent customer service to intermediaries and clients. Service existing business. Follow up on renewals for medical insurance business. Forward proposal forms and all KYC documents to underwriting department. Ensure […]

Underwriting Assistant at Britam, Nairobi, Kenya

Providing assistance to the Assistant Manager Medical Underwriting in implementing the underwriting philosophy Key Responsibilities: Implement underwriting philosophy, strategy, process and guidelines for medical insurance business to ensure profitability and achievement of the set loss ratio targets. Analyse proposed risks and make decisions to accept or reject. Determine the rates and terms to charge. Ensure […]

Assistant Claims Officer at Britam, Nairobi, Kenya

To effectively process medical claims by verifying and updating information about submitted claims and reviewing the work processes required to determine reimbursement. This includes verifying submitted claims, assessing reimbursement policies, performing reconciliation with claims estimates, and conducting payment negotiations and providing support on the process of medical claims. Key responsibilities: Set the appropriate parameters for […]

Care Management Assistant at Britam, Nairobi, Kenya

Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care. Key responsibilities: Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration) Interact with clients and service […]

Medical Contact Centre Assistant at Britam, Nairobi, Kenya

The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients and/or assign tickets to the right person or department. Key responsibilities: Handling customer queries, complaints, instructions received through call and email communication. Interact with clients, intermediaries  and […]

Credit Control Assistant at Britam, Nairobi, Kenya

The role holder will be responsible for Accounts payable, Receipting, Reinsurance, Fixed assets, Taxation, Intercompany, bank and general ledger reconciliations. Key responsibilities: Perform monthly reconciliation for all debtor balances between the Line of Business system & ERP. Prepare monthly debtors report & ensure the debt is aged accordingly. Share uncollectable debt with the appointed debt […]