Veteran Mission Hospitals Limited was born from the identification of the presence of a huge gap in the medical industry which is between what the people need and what is available in the industry.

Are you detail-oriented and experienced in managing billing processes in a healthcare environment? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a diligent and efficient Billing Officer to handle inpatient and outpatient billing operations.

Key Responsibilities:

• Manage the billing process for inpatient and outpatient services, ensuring accuracy and timeliness.
• Prepare and issue invoices to patients, insurance companies, and other third-party payers.
• Verify patient insurance coverage and obtain pre-authorization for procedures as required.
• Ensure all patient charges are accurately recorded and billed in accordance with hospital policies and insurance guidelines.
• Reconcile patient accounts and address any discrepancies promptly.
• Handle patient inquiries and resolve billing issues in a courteous and efficient manner.
• Collaborate with the medical and administrative staff to ensure accurate documentation and coding of services.
• Monitor and follow up on outstanding accounts receivable, ensuring timely collections.
• Maintain accurate and up-to-date patient billing records and documentation.
• Prepare and submit claims to insurance companies and follow up on unpaid or rejected claims.
• Generate billing reports and provide regular updates to the finance department.
• Ensure compliance with all relevant billing regulations and hospital policies.
• Participate in continuous improvement initiatives to enhance the billing process.
• Provide training and support to other staff members on billing procedures and software.
• Maintain confidentiality and security of patient financial information.

Qualifications:

• Diploma or Degree in Accounting, Finance, Business Administration, Healthcare Management or a related field.
• Minimum of 3 years of experience in medical billing, preferably in a hospital setting.
• Strong knowledge of billing procedures, insurance processes, and healthcare regulations.
• Proficiency in using billing software and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and high level of accuracy.
• Ability to handle sensitive information with confidentiality.
• Strong organizational skills and ability to manage multiple tasks simultaneously.