Key outputs and responsibilities:
Leverage credit for volume, brand and market share growth by:
- Communicating Credit offerings / Dec & Easter peak to OSM, DM’s, depot, sales and distribution teams
- Determining Regional reach for each credit offering with input of depot sales and distribution teams and signed off (CM, FM, GM)
- Monitoring Credit deals and providing feedback to Stakeholders
- Identify and support Ad hoc volume opportunities to leverage credit for growth
Ensure high levels of efficiency in the AR customer payment transaction processing and customer account reconciliation and administration by:
- Managing Credit service compliance to functional and process SLA
- Providing training on credit policies and procedures to team members and regional stakeholders
- Providing training on regional routine tasks
- Responsible to deliver quality reporting to support credit management and CPI’s/KPI’s
- Contribute to business decision support by agreeing and reporting on key finance focus areas as well as creating the Regional Annual Credit Business Plans
Key attributes and competencies:
- Provide specialized, quality risk management expertise and support by:
- Reviewing and approving Credit limits, terms of trade and Risk assessments on new accounts, in accordance with mandate
- Negotiating collateral to mitigate risk (high volume customers)
- Approval and collection monitoring of negotiated settlement accounts
- Approval and collection monitoring of accounts for hand over to Pre-legal and/or Legal
- Review Regional debtors book, monitor trends and agree action plans with the CIC
- Validation and approval of Bad debt write off proposal
- Ensure Liquor License compliance in conjunction with CIC
- Review and approve Journals for refunds, transfers between accounts, discounts granted not earned, promotional pay-outs and others
- To foster and strengthen relationships and inter-dependencies with key stakeholders
Profile:
Education
- Relevant tertiary qualification (B Com/B Compt or equivalent) -CIMA/ CA/ CIA/ MBA preferred;
- 7 – 10 years relevant senior credit management experience, preferably in an FMCG industry
- Knowledge of SAP, or similar ERP type software
Experience
- Proven proficiency with Microsoft Office Suite including advanced
- Excel skills and intermediate PowerPoint
- Ability to manage diversity with strong leadership skills and a tenacious motivator to drive staff performance in the pursuit of excellence
- Ability to effectively communicate at senior levels with external customers, Group / National Accounts, and various banks
- Able to effectively communicate and interact with Regional stakeholders and Internal customers at all levels of the Company
- Ability to collaborate and influence across functions and geographies
