Key Responsibilities:

• Conducting market research, optimizing business processes, and providing analytical support to enhance overall business performance.
• Gather and document business requirements through stakeholder interviews, workshops, and other techniques.
• Deploy data analytics tools to analyze current business processes and systems to visualize key business metrics across departments and identify opportunities for efficiency and effectiveness.
• Develop and maintain detailed process maps, user stories, and functional specifications.
• Work closely with cross-functional teams to design and implement solutions that address business needs.
• Create reports and dashboards to track key performance indicators and measure success of implemented changes.
• Conduct gap analyses and feasibility studies to ensure solutions align with organizational goals.
• Facilitate meetings and presentations to communicate findings and recommendations to stakeholders.
• Assist in project management activities, including planning, tracking progress, and ensuring timely delivery of solutions.
• Stay updated on industry trends and best practices in business analysis and project management.
• Undertake board report consolidation and presentation across departments.
• Drive strategy execution through periodic meeting adherence and follow-up

• Bachelor’s Degree in Accounting / CA / ACCA / CIMA / ZICA
• Valid Member of ZICA
• A minimum of 2 years of experience as a Business Analyst or in a similar role
• Experience in a similar industry is an added advantage.
• Strong analytical and problem-solving skills, with the ability to work with both qualitative and quantitative data.
• Excellent communication skills, with the ability to engage and collaborate with stakeholders at all levels.
• Proficiency in business analysis tools and software, such as Microsoft Office, Visio, and project management tools.
• Knowledge of business process modelling is preferred.
• Experience in facilitating workshops and conducting interviews to gather data requirements.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Experience with Agile methodologies and project management frameworks is a plus.