RESPONSIBILITIES
The Country Representative responsibilities include the following:
STRATEGY DEVELOPMENT & IMPLEMENTATION
Ensure IMPACT has an up-to-date understanding of:
• The country’s socio-economic situation, the impact of a crisis and the aid/humanitarian situation;
• The aid/humanitarian planning, coordination and response mechanisms, as well as key aid/humanitarian stakeholders.
Develop and oversee the implementation of a Country Strategy for the mission, and take a lead role in
identifying strategic opportunities for strengthening IMPACT’s work in the country; in particular:
• Consolidate and strengthen ongoing programming and operations;
• Ensure IMPACT activities are relevant and have a measurable impact on the aid/humanitarian response;
• Identify new areas in which IMPACT can add value to the aid/humanitarian response;
• Follow up on opportunities for IMPACT’s program development and strengthening of interventions;
• Identify funding opportunities to consolidate, strengthen and/or expand country programs;
• Formalize a country strategy in alignment with global/regional strategies, priorities and programs.
FUNDRAISING
• In close coordination with the Deputy Country Coordinator and the Senior Project and Partnership Officer, approach donors to identify funding to support IMPACT’s programs in country;
• Work closely with the Senior Project and Partnership Officer on project proposal conceptualization (problem statement, logframe) within the framework of the country, regional and global strategy, review with ACTED and/or other relevant country partners as relevant, and submit proposal to HQ Grant Management Unit for validation;
• Oversee budget design, in close consultation with ACTED (as relevant), and submit to IMPACT HQ finance for validation, according to IMPACT guidelines on proposal, budget and contract design ;
• Negotiate proposal and/or contracts with donors, in close coordination with IMPACT HQ, the Senior Project and Partnership Officer and in consultation with ACTED Country Director (when joint proposal/contract).
PROGRAMME PLANNING AND IMPLEMENTATION
• Ensure that all programs are planned in line with relevant project objectives and with IMPACT’s research cycle and other relevant guidelines;
• Ensure the required level of coordination with partners in program planning and implementation, in
coordination with the Deputy Country Coordinator;
• Ensure that synergies are established and implemented between various IMPACT program units in country, and link with other IMPACT countries when relevant;
PROJECT CYCLE MANAGEMENT
Grant and Project Management
• Monitor output achievement, cash burn rates and ensure a time completion of projects through review of BFUs, Project factsheet, and project reports;
• Ensure that contractual obligations are met in terms of deliverables as well as narrative and financial
reporting requirements, in close coordination with HQ Grants Management, the Deputy Country Coordinator and (as relevant) with ACTED PD and finance departments;
• Ensure contractual monitoring and evaluation indicators are identified and tracked in a timely manner;
• Provide ad-hoc support to project implementation through trouble shooting and eliminating blocking points; Finance Management
• Anticipate financial risks and gaps in funding;
• Control project budgets to avoid under/over spending, in link with IMPACT HQ finance and (as relevant) ACTED finance;
• Ensure accurate and timely financial reporting, in link with IMPACT HQ finance and (as relevant) ACTED finance;
• Ensure accurate budget expenditure tracking and forecasting, in link with and IMPACT HQ Finance (as relevant) with ACTED finance;
• Ensure timely and accurate finance reporting to HQ finance, including monthly submission to HQ of updated Budget Follow Up tables (BFUs) for all projects, and staff allocation tables.
TEAM MANAGEMENT AND LEADERSHIP
Staff Management
• Ensure that IMPACT staff, as well as national staff working in IMPACT programs understand and are able to perform their roles and responsibilities related to country operations and links with HQ;
• Ensure that all staff have clear and regularly updated TORs, workplans and Key performance Indicators against which their performance will be appraised;
• Promote the growth and development of staff within the organisation, actively linking with HQ to provide feedback and support retention and internal mobility. This includes the identification and capacity building of staff with potential for growth into senior management positions;
• Management of interpersonal conflicts (internal and external);
• Ensure regular update with HQ HR about staff potential, career management, training opportunities,
contractual issues, difficulties faced with or expressed by field-based staff;
• Ensure communication and linkage with HQ is made immediately in case of HR problem;
• Ensure in country staff receives an appropriate introduction and training upon arrival/hiring;
• Ensure that in country staff receives regular training on IMPACT’s code of conduct and policies.
Administration and HR management
• Ensure transparent and timely recruitment of national staff working in IMPACT programs (in coordination with ACTED where relevant) and contribute to international staff recruitment upon HQ identification;
• In coordination with IMPACT HQ and (for national staff, when relevant) ACTED country HR, proactively adapt the staffing structure to needs and funding;
• Develop and update country organogram and staff recruitment plan, using templates provided by HQ, in line with the needs of country strategy and existing budgetary and programme requirements;
• Ensure regular performance appraisal and career management;
• Ensure timely and accurate HR reporting to IMPACT HQ;
• Links with HQ HR to provide regular update on IMPACT international staff, as well as senior national staff working in IMPACT programs;
INTERNAL COORDINATION AND COMMUNICATION
Internal communication
• Facilitate internal communication within the team and information sharing for a positive working environment;
• Ensure implementation of regular internal team meetings, as per IMPACT internal communication guidelines;
• Ensure regular reporting to IMPACT HQ through the Monthly Coordination Report, as well as direct reporting to HQ grants management, finance, HR and program departments;
• Ensure that any risk to IMPACT programming, projects or staff is as soon as possible communicated to and understood by IMPACT director of country programmes and relevant HQ head of departments, including, when relevant, the executive director.
Coordination with ACTED
• Regularly coordinate with ACTED’s Country Director through weekly meetings and the submission of monthly updates;
• Ensure regular coordination with ACTED’s Project Development, Finance and other FLAT departments at all stages of project development and implementation, including consultations for donor discussions, participation
in project kick off and lessons learnt meetings, joint drafting of monthly internal updates and drafting of donor reports or amendment requests;
• Ensure compliance of all IMPACT staff to ACTED FLAT and security procedures.
• Ensure that all IMPACT staff, as well as staff working under IMPACT supervision, is aware and fully abide by ACTED’s regulations in terms of administration, logistics and security;
• Ensures that IMPACT movements are coordinated with and validated by ACTED’s Security department, in the frequency and modality requested by the latter;
• Regularly links with ACTED administration and finance to plan movement, travel and in relation to IMPACT staff, as well as staff working under IMPACT supervision, leave and welfare;
• Immediately inform and coordinates with IMPACT HQ HR and ACTED CD should any IMPACT staff, as well as staff working under IMPACT supervision, not respect ACTED regulations, especially in terms of security.
EXTERNAL ENGAGEMENT
• Establish, maintain and improve active and regular working relationships with coordination platforms (clusters, sectors, working groups, NGO forum, HCT, etc), UN agencies, donors, NGOs, consortia, academia, etc;
• Promote a regular and pro-active contribution of IMPACT and its programs in key aid decision-making forums (including HCT, donor coordination meetings, inter/cluster meetings, etc) and for key decision making milestones (HNO/HRP, donor financial years, etc);
• Ensure that IMPACT and its programs are well understood by key aid stakeholders and that potential
partnership options have been explored when relevant;
• Ensure IMPACT participation in key coordination fora, and maintain a collegiate, consistent and shared approach to external relations by IMPACT staff at country and sub-country levels;
• Capitalize and strengthen relationships with key IMPACT global partners at country level; ensure any issues that may impact on global partnerships are communicated to and understood by IMPACT directors
DISSEMINATION OF PRODUCTS AND EXTERNAL COMMUNICATION
• In close coordination with HQ, lead the dissemination of research/program products/outputs, including through in country presentations, website articles, journal articles, IMPACT social media contents, targeted emails, meetings, etc, in line with IMPACT Dissemination and External Communication guidelines;
• Support IMPACT HQ in global-level dissemination related to the country mission, including through provision of updated information for website and social media, organization/attendance to HQ level events, briefings and panel discussions;
ACCOUNTABILITY TO COMMUNITIES AND BENEFICIARIES
The staff member is responsible for ensuring that all relations with the communities we work are conducted in a respectful and consultative manner. Due attention must be paid to ensuring that communities are adequately consulted and informed about IMPACT’s programme objectives, activities, beneficiary selection criteria, and methodologies. This is the responsibility of every IMPACT staff member.
DATA CONFIDENTIALITY AND DATA PROTECTION
The IMPACT CR will maintain the strictest confidentiality on all data collected and related processes. He/she will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.
SOUTH SUDAN REPRESENTATIVE CONTRIBUTE TO GLOBAL STRATEGY AND OPERATIONS
The Country Representative will regularly engage with IMPACT directors and global Managers to contribute to and engage with IMPACT’s global strategic priorities. This can include support to development of global guidance or trainings; active engagement in COPs; supporting the development of IMPACT’s operations in other countries, including providing of remote support and surge; external representation and engagement with global stakeholders; and other tasks determined with the Executive Director
REQUIREMENTS
Academic Excellent academic qualifications, including a Master’s degree in a relevant discipline
(International Relations, Political Sciences, Social Research, Economics, Development Studies, or
similar)
Management experience Previous experience in a senior management role in a INGO at field level .
Proven track record in successful management of international and national teams in humanitarian
contexts
Familiarity aid system Familiarity with the aid system, and the research community;
Communication/reporting skills Excellent communication and drafting skills for effective reporting,
including proven experience in contributing to high level presentations/briefings.
Years of work experience At least 5 years of relevant working experience or proven progression
within IMPACT
Research skills: Excellent research and analytical skills an asset. Experience in assessments. M&E,
field research, evaluations an asset.
Multi-tasking skills Ability to multitask with tight deadlines, on numerous research cycles in complex environment;
Level of independence A self-starter with a proven ability to work independently;
Cross-cultural work environment Ability to operate in a cross-cultural environment requiring
flexibility;
Experience in geographical region Past experience in the East Africa and South Sudan is desirable;
Language skills Fluency in English required;
Security environment Ability to operate in a complex and challenging security environment