Responsibilities
i. Monthly submissions of credit life assurance premium to the insurer and reconciliation of all loans disbursed for that period
ii. Monthly submission of motor vehicle insurance premiums and reconciliation of all loans disbursed for that period.
iii. Accurate Submission of loans to Employers as per MOU & Company Policy (100% submission of all loan book Loans)
iv. On-time submission & Reconciliation of the Submissions done (Submissions before Cut Off Dates.)
v. Resolve Issues regarding Wrong Deductions, Over Deductions & Non-Deductions. (Timely rectifying before the next submission date.)
vi. Reconciliation of Employer accounts, Individual account statements and Loan Book.
vii. Respond to customer queries both internal and external on disputed balances (Resolving queries immediately)
viii. Provide inputs for monthly reports on receipted amounts for different levels of reporting needs.
ix. Ensure 100% collection efficiency for all payroll loan deductions.
x. Follow up with Employers for overdue payments.
xi. Act as the liaison with employers and provide loan deduction schedules within 5 days of the employer running the payroll.
xii. Submissions of all Off-payroll, Partial payroll recovery and non-recovery loans via DDACC.
xiii. Ensure 100% DDACC Collection efficiency.
xiv. Act as the liaison with Banks and provide collection schedules.

Qualifications
i. Full Grade 12 certificate with credit or better in Mathematics and English
ii. A tertiary qualification (Banking, ZICA, CA, CIMA, ACCA or Business-related course)
iii. At least 2 years of general experience in financial lending with 1 years’ experience in submissions and collection of loans to end-users.
iv. Computer literate is essential (Word, Excel and PowerPoint)
v. Excellent interpersonal relationship skills