Purpose

• Provide support to branches by verifying input of maintenances for opening customer accounts and processing of customer account updates instructions in a timely, efficient, and effective manner.
• Ensure all Bank customers on-boarded have proper KYC in place as per the regulatory requirements.

Primary Responsibilities

Review KYC documentation and compliance with the laid down policies and procedures and approve the following for CAO maker;

• Customer KYC documents for Customer On-Boarding
• Customer information update.
• Customer Instructions
• Concession requests.
• Card customer On-Boarding (Prepaid and Credit cards)
• IPF (Insurance premium financing) Customer On-Boarding.

Ensuring relevant approvals are in place for accounts with missing KYC and noting them for marking by the checkers in the Document deficiency report for tracking.

Support with various ad hoc tasks arising from business needs or as work trends/exigency.

Qualifications, Knowledge and experience.

• A degree in any Business-related course
• At least 2 years’ work experience in banking
• Analytical skills
• Teamwork
• Proactive and agile
• Active listening and communication skills
• Time and priority managements skills
• Interpersonal skills
• Attention to details.