As a Finance Application Analyst at MSI Reproductive Choices, you will be a key member of a three-person finance applications team, instrumental in ensuring the smooth operation of our financial systems.

Your primary responsibilities include providing hands-on support for Infor SUN systems and associated applications, resolving user issues, and collaborating with third-party partners. You will maintain strong relationships with finance users globally, and work with the global accounting team to assess and enhance business processes.

Additionally, you will monitor system performance, recommend optimizations to ensure a seamless experience for our users, and provide line management for one application analyst.,

The role can be based in any MSI Reproductive Choices country programme.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

• Communication: you’re a strong written and verbal communicator, able to communicate effectively with technical and non-technical colleagues on a one-to-one basis.
• Problem solving: you’re able to trouble-shoot issues in a logical manner and come up with appropriate solutions with guidance from your line manager.
• Analytical skills: you’re analytical, with an ability to analyse and interrogate data and information, and to apply “critical questioning”.
• Organisation and prioritisation: you’re able to juggle different demands, prioritise support based on business impact urgency, and escalate as necessary.
• Proactiveness: you have an ability to identify potential knock-on impacts or patterns which may be evident from support tickets, and to act accordingly.
• Collaboration: You’re a team player and you are energised by working with colleagues and supporting end users based all over the world.
• Technical mindset: you’re able to quickly understand new technologies, systems, and processes.
• User-centred: you ensure that any materials and guidance you give has the users at the heart.
• Language: you’re fluent in English, both written and verbal.

To perform this role, it is essential that you have the following experience:

• Experience with SUN Systems V6.4 and/or earlier versions of SUN.
• Experience in Q&A and Profession Advantage products e.g. B4B, Advanced Inquiry, Bank Reconciliation, eRemit.
• Experience in multi business unit, multi-currency, global environments.
• Experience in remotely accessed finance systems.
• Experience in control structures (e.g. business rules) of a global finance system

• Experience with purchase order/invoice systems – Kontrolla preferable.
• Experience in the design and implementation of financial systems
• Experience of staff time recording systems – Time@Work preferable
• Familiar with SUN Systems on SQL, SQL Studio 2008 R2.
• Experience of Infor BI or other OLAP cube reporting tools an advantage.

Additional experience that we’d welcome:

• Experience of end user support including ticket logging, ticket resolution, updating of a knowledge base.
• You may have had some exposure to a programming language such as SQL, or an appetite to learn more technical skills.
• Experience of working in a highly international business setting and/or healthcare business setting / NGO would be welcome.

Formal Qualifications/Education

• Accounting or computer science degree, or equivalent experience.

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.

For this role, we’re looking for an individual who is:

• Committed to the protection of team members and clients, with a focus on vulnerable groups
• Able to role-model inclusive and culturally sensitive attitudes and behaviours.
• Resilient, flexible, positive attitude and who thrives in fast-paced, dynamic environments
• Driven by doing work that directly impacts those most in need
• Curious about emerging developments within our sector and passionate about building best practice
• Actively seeks out feedback on their performance (both results and behaviours) with a view to continuously learn and develop