Capturing, documentation, and dissemination of best practices, lessons learned, and technical insights to enhance knowledge sharing, project visibility, and the scaling of resilience initiatives in alignment with FAO standards.
Tasks and responsibilities
• Develop, operationalize, and ensure the timely implementation of the RAF Resilience Knowledge Management strategy.
• Promote a culture of systematic knowledge capture and lesson learning among the project team, partners, and beneficiaries.
• Continuously capture, synthesize, and disseminate knowledge emerging from the RAF Resilience Programme,document successful experiences, and make them available for upscaling.
• Develop and maintain a knowledge repository to facilitate access to key resources, technical documents, and project insights for internal and external stakeholders.
• Develop best practice notes, technical briefs, knowledge products, and video showcasing key project thematic areas of impact, and promote their visibility among stakeholders at all levels (national, regional and international) by leveraging innovative communication and knowledge management methods and tools and provide this information as part of the Mid-term Review and Terminal Programme Work Area reporting.
• In line with FAO corporate and regional communication strategies, plan and prepare publications (both print and multimedia products, such as articles, leaflets, manuals, stories, videos, social media posts, images, and infographics) related to the success of the project in close collaboration with the PMU and PIUs, ensuring compliance with FAO publishing standards (FAO house style; FAO terminology and country names; Publishing at FAO; Quality control guidelines).
• Assist in clearance processes for visibility items and communication materials through FAO’s Publications Workflow System, ensuring alignment with FAO’s strategic objectives and keeping communication products and publications in the online repository up to date.
• Contribute knowledge management sections to annual reports, regional knowledge products, and annual work plans and budgets.
• Liaise and build relationships with FAO communication colleagues and external counterparts (including the FAO Office of Corporate Communication, government agencies, United Nations (UN) agencies, international non-governmental organizations (NGOs), private sector, civil society, and other relevant stakeholders) to foster collaboration and knowledge exchange.
• Perform other relevant technical assignments as requested.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
• University degree in Knowledge Management, Communication, Social Sciences, International Development, Agriculture, Resilience, or a related field
• 5 years of relevant professional experience in knowledge management, communication, documentation, or learning within the context of resilience, humanitarian, or development programs.
• Working knowledge (proficient – level C) of English.
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Technical/Functional Skills
• Work experience in more than one location or area of work
• Familiarity with UN administrative, operational and financial procedures is an asset
• Expertise in knowledge management strategies, tools, and methodologies for resilience and development programs.
• Proficiency in content management systems, publication workflows, and digital platforms for information dissemination.
• Excellent writing, editing, and storytelling skills for technical and non-technical audiences.
• Experience with data visualization tools, graphic design software (e.g., Adobe Creative Suite, Canva), and video production tools.
• Familiarity with FAO communication standards, publishing guidelines, and digital repositories.
• Ability to develop plans for the implementation and coordination of project operations in developing countries, in partnership with UN agencies and other concerned stakeholders and/or partners
