• To maintain an efficient Card Management System
• To deliver quality service to both internal and external customers and always provide high system availability.
• To provide operational assistance and guidance in IT related areas to the Card Center team and ensure compliance of the card management system with payment associations.
DAILY RESPONSIBILITIES:
• Keep track of systems and user related issues and attend to them promptly.
• Perform system upgrades and apply system patches promptly received from system vendors.
• Advise Card business on systems features and enhancements that may add value to business
• Provide technical support in card switch and participate in projects that involve Card System implementation
• Ensure 24*7 availability of the card systems as required by users.
MINIMUM POSITION QUALIFICATION
1. Education- Bachelor’s Degree IT/Computer Science/Computer Technology or any IT related
2. Experience Area 1 (IT) -Minimum 1 Year
3. Card systems and switch support-Minimum 1 Year