Responsibilities
- Lead the planning and design of all FTTX/FWA networks.
- Optimize network coverage to fill gaps.
- Support Sales by ensuring adequate Capacity to facilitate sales at any given time.
- Prepare all NFAs/Business cases relating to 5G and fiber deployments.
- Design and dimensioning of Network/Polygons.
- To support Customer Connections.
- Interface with HBB and Enterprise business teams to design and plan to meet the Objectives.
- Provide specific coverage solutions for customers.
- Coordinates installation of fiber connections.
- Tagging and identification of all fixed assets relating to FTTX and FWA.
- High Compliance with the regulatory SLA targets /objectives.
- Ensures prompt resolution of Network related issues to maintain the maximum service availability. (Avoid Unnecessary Revenue deduction).
- Lead the Compilation of all customer data that is required for ensuring high quality of service.
- Monthly review of SLA performance across the region/territories.
- Team management.
Qualifications
- Bachelor’s in computer science engineering, Electrical Electronics with Computing Option or any other IT related courses.
- Professional qualifications in Networking such as CCNA, CCNP or higher will be an added advantage.
- 8 years of Telecoms work experience with at least 3 years of relevant experience in a planning roll Industry, 2 which has to be at supervisory level.
- Relevant experience in telecom enterprise services networking environment will be preferred.
- Extensive knowledge of Microsoft office suite (Project, Word, Excel, Visio and Power Point) will be required.
- Delighting the customers.
- Strong technical aptitude & IT savvy.
- Strong communication skills.
- Good interpersonal skills.
- Teamwork & Collaboration with stakeholder.
- Highly Result Oriented believes in teamwork.
- Customer Centric approach.
- Strong analytical skills able to draw conclusions from data, management of information and trends.
